Buy & Sell | Exchange Art Helpdesk

Auctions

How to claim once the auction is finished?
After an auction concludes, both the NFT and funds must be claimed, a process that occurs only once and can be initiated by either the buyer or the seller. 💼💰 This transaction can be tracked in the transaction history of the NFT on a Solana Explorer. 🕵️‍♂️ There, you’ll discover a detailed log of all transactions, including the SOL amounts sent and received, along with the final SOL balance. 🔍Few readers
How to get your bid back when outbid?
Great news! You don’t need to take any action to receive the SOL amount you’ve bid back - we’ve got it covered. 🎉💰 Every bid is refunded automatically with the following bid in the same transaction. 💸🔄 To verify this, simply navigate to the transaction history of the NFT on a Solana Explorer. 🕵️‍♂️ There, you’ll discover a comprehensive record of all SOL transactions, including amounts sent and received, along with the final SOL balance. 💼🔍Few readers
How to cancel a live auction?
After 15 minutes of starting an auction ⏱️, it cannot be cancelled to ensure transparency and orderly commercial activities. 🛡️🔄Few readers
What is the ending phase when setting up an auction?
The ending phase refers to the ultimate stage of an auction. 🏁 During this phase, if a bid is placed in the final minutes, both the time and the minimum bid will be extended by the specified durations. ⏰💰 Thrilling, isn’t it?Few readers

Airdrops

Ethereum

Does the platform support NFTs minted on Ethereum?
Exchange Art supports NFTs minted on the Ethereum network. At the moment, we only support ERC721. You can import any type and mint into any type of contract, as long as it's ERC721.Few readers

Editions